Health & Safety Procedures for Covid-19

During 2020 and 2021, we have been operating and offering our guests the security and satisfaction they

expect from us. We strictly adhered to the precautionary measures for the spread of Covid-19 infection

with complete success and zero cases. We dedicate this achievement to our employees and to our guests

who entrusted us with their holidays.

We are prepared for the summer of 2022 and we look forward to welcoming you again to Theartemis

Palace in absolute safety!

We are constantly monitoring the developments, we make sure to inform the "Covid-19 Response of

Theartemis Palace" and we adapt our services according to the hygiene directives, and the current

instructions of the National Organization of Public Health (EODY) and the World Health Organization (WHO).

Our experienced staff is well trained in health and safety issues.

Join us with confidence!

Theartemis Palace

The hotel for every traveller!!!

Hotel Staff

All our staff members have been trained through health and safety programs (Authorized Health First

Certification in all aspects of health, safety & hygiene)

All our staff members will perform a rapid test once a week

Employees use PPE (Personal Protective Equipment)

Reception Desk

The use of credit or debit cards topay the hotel costs is recommended

All reused key cards will be disinfected

Cleaning & Disinfection Housekeeping

Compliance to the National Health & Safety protocols

Sanitization stations for guests & employees

Rigorous cleaning schedule of all public areas, outlets and elevators with frequent disinfection of all high

contact surfaces

Sanitization door hanger applied to each guestroom upon completion of cleaning process

Reinforced room cleaning protocols, to include extra disinfection of high touch room before guests’ arrival

Proper Operation and Hygiene of Air Conditioners

Food and Beverages Services

During the food production in all areas we strictly follow the procedures of ISO 22000 (HACCP)

Digital menus available through QR code

Disinfection of tables and surfaces after each use

Hand sanitizers are available at the entrances and next to the buffets

It is highly recommended that children should be guided and supervised especially in the buffet area

Pools & Gym

Systematic chlorination at the outdoor, indoor pools and Jacuzzi

The maximum guests capacity of the pools is determined according to the Greek law